1. Information We Collect

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Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through the website

• Submit a service inquiry or intake form

• Make a payment

• Subscribe to communications

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This may include:

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• Full name

• Email address

• Phone number

• Home or mailing address

• Payment information

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Usage Data

When you use our Website, we automatically collect certain information, including:

• IP address

• Browser type and version

• Pages visited and time spent

• Device information (e.g., mobile device type, OS)

• Access times and referring URLs

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2. How We Collect Data

We collect information:

• Through forms you submit (e.g., contact or service request)

• When you pay online using a credit card

• Automatically through cookies, pixels, or similar tracking technologies

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3. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance your experience and collect usage data.

• Cookies: Small files stored on your device. You can disable cookies in your browser settings, but some site features may not function properly.

• Web Beacons: Used in emails or pages to track engagement or usage patterns.

You can manage cookie preferences through your browser or device settings.

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4. How We Use Your Information

We use your data to:

• Respond to inquiries and provide support

• Contact you via email, phone, or SMS

• Process payments securely

• Improve website functionality and user experience

• Analyze trends and usage patterns

• Fulfill legal or regulatory requirements

We do not sell or rent your personal information.

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5. Payment Information

If you make payments through our Website, your payment data is processed by secure third-party providers. We retain payment details only as required to complete the transaction and for administrative or legal purposes.

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6. Data Retention

We retain personal information only as long as necessary for the purposes described above or as required by law. Usage data is retained for a shorter period unless used to enhance security or improve functionality.

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7. Data Security

We take reasonable technical and organizational measures to protect your data. However, no method of transmission over the Internet or electronic storage is completely secure. While we do our best, we cannot guarantee absolute security.

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8. Third-Party Links

Our Website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We recommend reviewing their privacy policies before providing personal information.

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9. Consent

By using our Website, submitting your information through our contact forms, intake forms, or payment portals, you are providing your voluntary and informed consent to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy.

You may withdraw your consent at any time, subject to legal or contractual restrictions and with reasonable notice. However, withdrawing consent may limit our ability to provide certain services to you, including communications or coordination of care.

If you have provided personal information about another individual (such as a family member), you confirm that you have the authority to do so and that the individual has consented to the disclosure and use of their information for the purposes described.

To withdraw your consent or update your preferences, please contact us at:
📧 clientcare@dailyhomecare.ca

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10. Your Rights

You have the right to:

• Request access to the personal data we hold about you

• Request corrections to inaccurate or outdated information

• Withdraw consent where applicable

• File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated

To exercise these rights, please contact us at clientcare@dailyhomecare.ca.

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11. Intellectual Property

All text, graphics, images, and other content on this website are the property of Daily Home Care Inc. unless otherwise noted. Some images may be used under license. Unauthorized reproduction, distribution, or use of any content from this site is strictly prohibited.

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12. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page, and the “Last Updated” date will reflect the latest revision. We encourage you to review this policy periodically.

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13. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, you can reach us at:

📧 Email: clientcare@dailyhomecare.ca
🌐 Website: www.dailyhomecare.ca